Products purchased on can be paid for online and collected in the store.

To take advantage of the service, you must choose the method of shipping to collect the goods during the order process.

From the moment you receive the email, you have 20 days to collect your order in the store.

The in-store pickup service is completely free.

Delivery times may be delayed on the occasion of special promotional events and on holidays.

Types of shipping

The products purchased on are shipped throughout Italy through the Italian Post Office and your country courier partner.

Delivery takes place approximately within 3-4 working days (Monday to Friday).

The products will still be delivered within 30 days according to the terms of the law.

Shipping costs

The shipping costs for all orders placed on are indicated during the checkout procedure.

Order tracking

You can check the status of your order exactly and at any time: simply enter the shipping code (which you received via email when the order was processed) in the appropriate search section on the site: Poste Dove & When

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