Online dispute resolution for consumers

The consumer residing in Europe must be aware that the European Commission has set up an online platform that provides an alternative dispute resolution tool.

This tool can be used by the European consumer to resolve non-judicially any dispute relating to and / or deriving from contracts for the sale of goods and services entered into online.

Consequently, if you are a European consumer, you can use this platform to resolve any dispute arising from the online contract stipulated with the Owner of

The platform is available at the following link ( / ).

The Owner is available to answer any questions sent by email to:

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